‘Need it, text it, get it’: How concierge service Jetblack is aiming to beat Amazon Prime
Launching today, Jetblack operates as a personal shopping service activated via text message and currently available by invitation only. According to Fleiss, the service is designed to save shoppers time and increase efficiency by catering to specific consumer preferences. Using a team of experts that leverage machine learning and chatbot technology, Jetblack handles an expansive array of shopping needs, from replenishing basic household toiletries to offering styling advice on luxury fashion.