Driving More Revenue in the Retail Economy: Sponsored by Gladly

Adversity inspires innovation — and with every new challenge comes a major opportunity. This new research report, fueled by surveys of U.S. consumers and business leaders, shows that shoppers and brands are greeting the future with a surprising degree of optimism. Most brands are managing to meet their revenue goals, and most consumers — even those who have taken a financial hit — envision better days ahead.

Download this report to gain insights into the attitudes of both consumers and business leaders, along with a comprehensive look at the revenue-driving tactics that experts are using to survive and thrive in the face of unprecedented challenges.

You’ll learn:

• Why brands and consumers say they’re feeling optimistic about the future of retail
• The most common tactics experts are using to drive revenue
• How business leaders are using this year’s crisis to accelerate transformation
• How successful companies are identifying new customers and improving service

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