Brands like Pact and Cariuma are driving customer loyalty with optimized returns and strategies Sponsored by Happy Returns, a PayPal company The dramatic shift from in-store to online shopping during the e-commerce surge of 2020 and 2021 also fueled an increase in the volume and cost of returns. For example, according to Happy Returns’ ‘Returns Happen’ 2022 survey, more than 60% of shoppers under...