Skyrocketing online customer acquisition costs are driving brands to seek alternative forms of customer acquisition and relationship building, and physical stores are proving popular alternatives. The pandemic gave brand executives time to rethink how they would approach these stores. Many are now embracing new strategies, like prioritizing store design elements...

This week, we discuss the diverging fortunes of Pandora and De Beers and how they exemplify what’s happening in jewelry; the CFDA Awards, including the big winners; and The RealReal’s continued efforts to reach profitability.

Watch resale has continued to grow as a formidable chunk of the entire watch market, which is also booming. New Swiss watches are a $53 billion market, while the pre-owned watch market is worth nearly half that, at $24 billion. It will likely grow to $35 billion by 2026, according...

Just ahead of the holiday season, the fashion resale platform Basic.Space is introducing a new feature focused on gifting between users. In-app gifting in particular has emerged as a common strategy, particularly on apps like WeChat, which introduced the concept in 2021 in the form of digital red envelopes users...

Consignment platforms like The RealReal, Rebag and Fashionphile have encouraged customers to think of their watches and handbags as financial investments, ones that can store value and appreciate the same way that investments like fine art do. These platforms already take authentication seriously, but when customers are buying things with...

This week, we discuss some of the challenges facing Canadian outerwear brand Canada Goose, the reason Watchbox underwent a rebrand and the reports that Alo Yoga is seeking a $10 billion valuation.

These events, where companies treat their employees or their clients to private shopping trips, either by bringing them to a store or having the brand bring the shopping to them, are becoming increasingly popular. M.M.LaFleur, the womenswear brand that caters to office-appropriate styles, has seen a 50% increase in inbound...

The Kardashian-Jenner clan’s business venture successes are numerous at this point. Between the billion-dollar Skims and the continuously growing Good American, the family has now had multiple major fashion successes. That's been thanks, in part, to partnerships with the serial entrepreneur couple of Emma and Jens Grede, who co-founded both...

One of the biggest topics of the night was TikTok, which is widely known for its unpredictable algorithm that can send a brand to the height of virality. Multiple leaders in attendance spoke highly of the potential gains to be made from advertising on TikTok, but lamented that it can...