E-commerce has seen a surge during successive quarantines, bringing shoppers close and prompting them to search for retailers that provide both the best deal and the best customer experience.
While this acceleration — and consumer reliance — offers growth opportunities for retailers, it also presents challenges around selling processes, supply chain, logistics and product offerings.
To succeed in 2022 (and beyond), retailers must adapt to meet consumers’ evolving expectations, and the brands that do so — delivering seamless shopping experiences — will reach more ready-to-buy customers and win the sale.
Download this new report from Linnworks to learn:
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